Frequently Asked Questions
Everything you need to know about bringing Klyvera into your home.
What is the typical shipping time for furniture and decor?
Standard shipping usually takes 5-10 business days. For larger furniture pieces, our white-glove delivery service may take 2-3 weeks depending on your location.
What is your return policy for home goods?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your wood products sustainably sourced?
Yes, Klyvera is committed to sustainability. All our wooden furniture is crafted from FSC-certified timber and finished with non-toxic, eco-friendly stains.
Do you offer assembly services?
We provide detailed digital and printed manuals for all items. For an additional fee, you can select 'Expert Assembly' at checkout for professional in-home setup.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also monitor your delivery status through the 'Order History' section of your Klyvera account.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment plans through Affirm and Klarna to make your home upgrades more accessible.